Every client is important. Clients should not be left out in the effort of collecting debts. When RMS starts a relationship with a client, that client is given personal attention in the working of accounts placed. It is through the commitment of RMS owner Robert Dunham that clients receive what they expect.

RMS believes a partnership is formed once a client places accounts for collection. RMS communicates as needed with the client to gain understanding and direction for best results.

RMS has taken the position that it will only service clients if accounts can receive the attention the client deserves. There are no unvalued clients in the eyes of RMS.